Drop Offs & Pick Ups
Dogs may be dropped off/picked up throughout the day, within our regular business hours. At the time of booking a reservation you will be asked for an approximate "expected drop off time" to ensure that you and your pet are not kept waiting. Early drop offs and late pickups may be available, when arranged in advance.
You may check-in your pet prior to noon or 10:00 am on Saturday if a kennel is available. Like a hotel, we also have a check-out time. If you pick up your pet by 12:00 pm Monday thru Friday and by 10:00 am Saturdays there is no additional charge for that day. However if you are unable to pick up your pet until the afternoon/evening there is a late check out fee of $15.00 per dog.
All dogs must arrive and leave the premises on leash.
Hours
Monday to Friday |
8:00am - 6:00pm |
Saturdays |
8:00am - 10:00am |
Sundays and Holidays |
3:00pm - 5:00pm |
Reservations
Reservations are required. During peak times, e.g. weekends, holidays, please book as early as possible, as the number of available runs is limited.
To ensure that your pet will be admitted for boarding, please verify with your veterinarian that all the necessary vaccines are completed and up to date. See below for details.
If you unable to keep a reservation, please call as soon as possible to cancel.
Extended Stays
Pets staying longer than 2 weeks receive a 10% discount starting on the 15th night onward.
Holidays & Long Weekends
HappyDog is open all holidays except Christmas Day and New Years Day. There is a two night minimum charge for bookings that occur over a Statutory Holiday/Long weekend.
Required Vaccinations for Boarding
Prior to admittance, written proof of the following current vaccinations, within the last 12 months, must be provided : Distemper, Hepatitis Parvovirus, Parainfluenza and *Bordetella. An up to date Rabies vaccination is mandatory. However the vaccination protocol may be bi-annual or tri-annual (every 2 to 3 years), depending on your veterinarian's reccomendations.
* The Bordetella vaccine is generally not included as part of a dog's annual booster vaccinations, if your pet does not board regularly. Ideally this vaccine should be administered a minimum of 14 days prior to boarding. Please inquire with your veterinarian as to the current status of your pet. Bordetella is also referred to as canine/kennel cough. This vaccine is now recommended every 6 months by most veterinarians for dogs that come into frequent contact with other dogs (eg. parks, dogs shows, kennels, groomers, travel, vets, etc.).
Flea and tick control program must be in place.
All pets must be in good general health and have not suffered any illness in the past 14 days.
Minimum of 4 months of age. Puppies also require proof of DHPP (minimum 2 times), Rabies and Bordetella.
Food, Supplements & Medications
To avoid any digestive upsets please bring plenty of your pet's regular food with feeding instructions, eg. 1 cup kibble 2 times daily, add warm water or feed dry. You may also bring your dog's favourite cookies for snacks or we will give him/her ours provided your pet does not have any food allergies/sensitivity. Do not bring any bowls or dishes from home.
Also bring any medications and supplements, clearly labeled that he/she is taking. There is no additional charge for administering these items provided that it can be done at meal times (approximately 7:30 am and 4:00 pm).
Meals are served twice daily and snacks (dog cookies) are given out at lunch and bed time. Fresh water is available at all times. Let us know if your pet is on a different schedule.
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